Deposits and Withdrawals Policy
All Clients deposit and withdrawals must be carefully monitored and approved. Deposits should come from the client and strictly no third-party deposits will be accepted. For withdrawal, the funds should be strictly returned to the original source.
15.1 Deposits and Withdrawals Summary
Deposits Summary
| Payment Methods | Wire / Bank Transfer | Debit / Credit Cards | Neteller | Skrill |
|---|---|---|---|---|
| Supported Currencies | USD, EUR, GBP, AED, SAR, JOD, JPY | USD, EUR, GBP, AED, SAR, JOD | USD, EUR, GBP, AED | GBP, USD, EUR, JOD, SAR, AED |
| Deposit Arrival Time * | 1 to 3 working days | 1 working day | 1 working day | 1 working day |
| Minimum Deposit | N/A | 100USD/EUR/GBP/JOD 100AED/SAR | 100USD/EUR/GBP/JOD 100AED/SAR | 100USD/EUR/GBP/JOD 100AED/SAR |
| Deposit Fees | No fees Charged by the Company | No fees Charged by the Company | No fees Charged by the Company | No fees Charged by the Company |
* Deposit Arrival Time may differ depending on the remitting party. Please be aware that although no fees are charged by the Company, there may be charges incurred by the client’s own personal bank and debit/ card providers.
Withdrawals Summary
| Withdrawal Methods | Wire / Bank Transfer | Debit / Credit Cards | Neteller | Skrill |
|---|---|---|---|---|
| Supported Currencies | USD, EUR, GBP, AED, SAR, JOD, JPY | USD, EUR, GBP, AED, SAR, JOD | USD, EUR, GBP, AED | GBP, USD, EUR |
| Withdrawal Arrival Time * | 3 to 5 working days | 5 to 14 working days (depending on the card issuer) | 1 working day | 1 working day |
| Minimum Withdrawal | 25 JOD 100 AED/SAR 50 USD/EUR/GBP | 100USD/EUR/GBP/JOD 100AED/ SAR | 100USD/EUR/GBP/JOD 100AED/ SAR | 100USD/EUR/GBP/JOD 100AED/ SAR |
| Withdrawal Fees ** | 100 AED/SAR 30 USD/EUR/GBP | No fees Charged by the Company | 1% to USD 30 maximum fees per transaction | 1% to USD 30 maximum fees per transaction |
* Withdrawal arrival times are indicative and may take longer.
** Withdrawal Fees may be changed according to the Company’s product strategy
Conditions
- All money received by the Company must be received from a bank account in the corresponding Client’s name. Any money sent to a Client will be sent to the same bank account from which it was initially received. Accordingly, layering and third-party funding are prevented.
- The method of withdrawal should only be the same method as for the deposit (Check client payment history). However, there are cases where we can send through different methods ie. Client Bank account is closed, PSP issues or balance matter, or amount is too small to be sent through bank transfer. In cases like these, Compliance should be involved and advise accordingly before action is taken.
- The Clients should mention their Account ID or number in the wire transfer reference to enable the Company to allocate the funds into their account.
- If the Client made a transaction outside the core business hours as stated above, then the Client’s payment will be processed at the earliest opportunity the next working days.
- Please be aware that at busy periods or for several reasons including but not limited to the remitting party, intermediary banks, or internal procedures, the process of deposit or withdrawal may take longer.
- Additional charges by the Client’s bank or intermediary banks may apply.
- All Client’s funds deposited to the Company are segregated accounts and are held separately from Company’s own funds.
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Risk Warning:
Trading online involves significant risks and may not be suitable for all investors. The content on this website does not constitute investment advice. Before deciding to trade on our platform, you should thoroughly evaluate your objectives, financial situation, needs, and level of experience, and consider seeking independent professional advice. Trading may result in the loss of some or all of your invested capital; therefore, you should not speculate with funds you cannot afford to lose. Be aware of the risks associated with trading on margin. Please read our full Risk Disclosure Statement and Terms and Conditions.
We do not guarantee profits from trading or any other activities associated with our website. Trading does not grant you access, rights, or ownership to the underlying assets but exposes you to price fluctuations of those assets. If you do not understand or cannot afford the risks involved, you are advised not to trade with us. We do not provide trading advice, recommendations, or guidance. Any trading decision is your sole responsibility and at your own risk, and the Group is not liable for any losses you may incur. Please consult your own legal, financial, and tax advisors for advice and assistance.
Leverage Products:
Leveraged trading products are complex instruments that come with a high risk of losing money rapidly due to leverage. Most retail clients lose money when trading financial instruments. Please consider whether you understand how our products work and whether you can afford the risk of losing your money.
Regulatory Information:
ZORROX operated by Bruce Investments Ltd, 3 Emerald Park, Trianon, Quatre Bornes 72257, Mauritius. Registration Number: C196325, Authorized and regulated by the Financial Services Commission (“FSC”) of Mauritius with License Number GB23201698 as an authorized Investment Dealer. Services are provided only where authorized.
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